Okay, so it's supposed to be a basic business hotel and it's not too far from Singapore's central business district, but if you're asked to stay at the M Hotel for work, say no!
My main bone of contention is the laundry service, but which I feel gives an insight into the way they try to make more than a little extra off their guests and keep their room rates low.
I needed a jacket dry-cleaned and immediately called housekeeping as I checked in. However as you can only check in the afternoon and the deadline for dry-cleaning is 11 a.m. you have to pay express to get your clothes back by 6 p.m. the following day. A 22-hour service in Asia is not express!
Unlike in the pictures, I only got one pillow on my bed, the mirrored front to the sink was chipped and they don't provide hair conditioner.
For a hotel that goes after every award up for grabs, they got a zero star rating in my book.
Not such a bon voyage!
Travel Tip: If you're a neat freak like me, resist the urge to throw away the rubbish after making your tea/coffee in the morning. Nine times out of ten, housekeeping won't spot you've actually used anything and so the next morning you'll be left short for your cuppa.