Okay, so it's supposed to be a basic business hotel and it's not too far from Singapore's central business district, but if you're asked to stay at the M Hotel for work, say no!
My main bone of contention is the laundry service, but which I feel gives an insight into the way they try to make more than a little extra off their guests and keep their room rates low.
I needed a jacket dry-cleaned and immediately called housekeeping as I checked in. However as you can only check in the afternoon and the deadline for dry-cleaning is 11 a.m. you have to pay express to get your clothes back by 6 p.m. the following day. A 22-hour service in Asia is not express!
Unlike in the pictures, I only got one pillow on my bed, the mirrored front to the sink was chipped and they don't provide hair conditioner.
For a hotel that goes after every award up for grabs, they got a zero star rating in my book.
Not such a bon voyage!
Travel Tip: If you're a neat freak like me, resist the urge to throw away the rubbish after making your tea/coffee in the morning. Nine times out of ten, housekeeping won't spot you've actually used anything and so the next morning you'll be left short for your cuppa.
02 February 2010
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